Skip to content

Country

We are here to help

We hate policies, but they are necessary in doing business in the modern world.

We subscribe to a common sense idea set that our customers are great and sometimes, somethings are unavoidable accidents.

If at any time you need assistance or information please call us. We want to make it right!

OUR POLICIES

WEBSITE TERMS AND CONDITIONS

Terms and Conditions

 

Agreement between User and isignshop.com

Welcome to isignshop.com. The isignshop.com website (the "Site") is comprised of various web pages operated by iSignShop ("iSign"). isignshop.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of isignshop.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

 

isignshop.com is an E-Commerce Site.

 

Selling custom printed signs, banners, t-shirts, caps, apparel, and accessories. We also sell blank materials and substrates.

 

Privacy

Your use of isignshop.com is subject to iSign's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

 

Electronic Communications

Visiting isignshop.com or sending emails to iSign constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

 

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that iSign is not responsible for third party access to your account that results from theft or misappropriation of your account. iSign and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

 

Children Under Thirteen

iSign does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use isignshop.com only with permission of a parent or guardian.

 

Cancellation/Refund Policy

All custom printed orders are not refundable and or returnable. Custom printed orders are all sales are final. Due to COVID-19 "Corona Virus," we are not accepting returns on apparel goods.

 

Links to Third Party Sites/Third Party Services

isignshop.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of iSign and iSign is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. iSign is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by iSign of the site or any association with its operators.

 

Certain services made available via isignshop.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the isignshop.com domain, you hereby acknowledge and consent that iSign may share such information and data with any third party with whom iSign has a contractual relationship to provide the requested product, service or functionality on behalf of isignshop.com users and customers.

 

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use isignshop.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to iSign that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of iSign or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. iSign content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of iSign and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of iSign or our licensors except as expressly authorized by these Terms.

 

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

 

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

 

iSign has no obligation to monitor the Communication Services. However, iSign reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. iSign reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

 

iSign reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in iSign's sole discretion.

 

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. iSign does not control or endorse the content, messages or information found in any Communication Service and, therefore, iSign specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized iSign spokespersons, and their views do not necessarily reflect those of iSign.

 

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

 

Materials Provided to isignshop.com or Posted on Any iSign Web Page

iSign does not claim ownership of the materials you provide to isignshop.com (including feedback and suggestions) or post, upload, input or submit to any iSign Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting iSign, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

 

No compensation will be paid with respect to the use of your Submission, as provided herein. iSign is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in iSign's sole discretion.

 

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

 

Third Party Accounts

You will be able to connect your iSign account to third party accounts. By connecting your iSign account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

 

International Users

The Service is controlled, operated and administered by iSign from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the iSign Content accessed through isignshop.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

 

Indemnification

You agree to indemnify, defend and hold harmless iSign, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. iSign reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with iSign in asserting any available defenses.

 

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

 

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and iSign agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

 

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ISIGNSHOP AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

 

ISIGNSHOP AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. ISIGNSHOP AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ISIGNSHOP AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ISIGNSHOP OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

 

Termination/Access Restriction

iSign reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

 

You agree that no joint venture, partnership, employment, or agency relationship exists between you and iSign as a result of this agreement or use of the Site. iSign's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of iSign's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by iSign with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and iSign with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and iSign with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

 

Changes to Terms

iSign reserves the right, in its sole discretion, to change the Terms under which isignshop.com is offered. The most current version of the Terms will supersede all previous versions. iSign encourages you to periodically review the Terms to stay informed of our updates.

 

Contact Us

iSign welcomes your questions or comments regarding the Terms:

 

iSignShop

2034 North Jackson Street

Jacksonville, Texas 75766

 

 

Email Address:

main@isignshop.com

 

Telephone number:

9035861647

 

Effective as of July 05, 2020

ONLINE PRIVACY POLICY

Privacy Policy

 

Protecting your private information is our priority. This Statement of Privacy applies to ISIGNSHOP.COM and ISIGNSHOP and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ISIGNSHOP include ISIGNSHOP.COM and ISIGN. The ISIGN website is a Selling custom printed signs, banners, t-shirts, caps, apparel, and accessories. We also sell blank materials and substrates site. By using the ISIGN website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, ISIGN may collect personally identifiable information, such as your:

 

-         First and Last Name

-         Mailing Address

-         E-mail Address

-         Phone Number

-         Employer

-         Job Title

 

If you purchase ISIGN's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

 

ISIGN may also collect anonymous demographic information, which is not unique to you, such as your:

 

-         Age

-         Gender

-         Race

-         Religion

-         Political Affiliation

-         Household Income

 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ISIGN's public message boards, this information may be collected and used by others.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

ISIGN collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

ISIGN may also use your personally identifiable information to inform you of other products or services available from ISIGN and its affiliates.

 

Sharing Information with Third Parties

ISIGN may sell, rent, or lease customer information to third parties for the following reasons:

 

TO UNDERSTAND USERS PURCHASING BEHAVIORS.

 

ISIGN may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. ISIGN may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ISIGN, and they are required to maintain the confidentiality of your information.

 

ISIGN may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ISIGN or the site; (b) protect and defend the rights or property of ISIGN; and/or (c) act under exigent circumstances to protect the personal safety of users of ISIGN, or the public.

 

Opt-Out of Sale or Disclosure of Personal Information to Third Parties

In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:

  • The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and
  • The categories of personal information that we disclosed about you for a business purpose.

 

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. If you exercise your right to opt-out of the sale or disclosure of your personal information, we will refrain from selling or disclosing your personal information, unless you subsequently provide express authorization for the sale or disclosure of your personal information. To opt-out of the sale or disclosure of your personal information, visit this Web page _________________.

 

Tracking User Behavior

ISIGN may keep track of the websites and pages our users visit within ISIGN, in order to determine what ISIGN services are the most popular. This data is used to deliver customized content and advertising within ISIGN to customers whose behavior indicates that they are interested in a particular subject area.

 

MOUSE TRACKING

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by ISIGN. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ISIGN website.

 

Use of Cookies

The ISIGN website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ISIGN pages, or register with ISIGN site or services, a cookie helps ISIGN to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same ISIGN website, the information you previously provided can be retrieved, so you can easily use the ISIGN features that you customized.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ISIGN services or websites you visit.

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Security of your Personal Information

ISIGN secures your personal information from unauthorized access, use, or disclosure. ISIGN uses the following methods for this purpose:

 

-         SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

Children Under Thirteen

ISIGN does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Disconnecting your ISIGN Account from Third Party Websites

You will be able to connect your ISIGN account to third party accounts. BY CONNECTING YOUR ISIGN ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. LOGIN TO THEIR 3RD PARTY PLATFORM AND DISCONNECT FROM OUR WEBSITE.

 

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of ISIGN by contacting us here:

- Web page: _________________

- Email: MAIN@ISIGNSHOP.COM

- Phone: 9035861647

 

E-mail Communications

From time to time, ISIGN may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from ISIGN or click on a link therein.

 

If you would like to stop receiving marketing or promotional communications via email from ISIGN, you may opt out of such communications by BY CLICKING THE UNSUBSCRIBE LINK AT THE BOTTOM OF THE NEWSLETTER..

 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

 

Changes to this Statement

ISIGN reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

ISIGN welcomes your questions or comments regarding this Statement of Privacy. If you believe that ISIGN has not adhered to this Statement, please contact ISIGN at:

 

ISIGNSHOP

2034 NORTH JACKSON STREET

JACKSONVILLE, Texas 75766

 

Email Address:

MAIN@ISIGNSHOP.COM

 

Telephone number:

9035861647

 

Effective as of July 05, 2020

 

 

RETURN AND REFUND POLICY

Our Quality and Service Promise to You

Since 2014, iSignShop has been an industry leader maintaining a Superior Customer Service and a near-perfect on-time delivery nationwide. We are a passionate team of strong craftspeople with innovative production processes and equipment that allows us to deliver the highest print quality possible.

Nobody’s perfect, though we always strive to be. In the rare case that we make a mistake, we want you to have a worry-free experience. Notify us within 15 days of receiving your order and we’ll take care of you.

Our Print-It-Right Guarantee makes it quick and easy:

If your order contains items that are printed materially different than your final design or on incorrect products, we will reprint those incorrect pieces for you. We will also email you pre-paid shipping labels so that your return doesn’t cost you a dime.

If for any reason we try and are unable to reprint those pieces correctly, we will refund you those pieces. We will email you pre-paid shipping labels and you will be refunded upon receipt of your returned items.

QUESTIONS OR CONCERNS ABOUT YOUR ORDER?

For questions or concerns about your order, contact our customer care team by using the form below or call and ask to speak with them at (903) 586-1647.

SHIPPING POLICY

SHIPPING POLICY

The Quickest Deliveries - On Your Deadline!

We have always offered free standard shipping anywhere in the Continental U.S., and that’s never going to change! If you need your gear in a hurry, it’s no problem! Just let us know your deadline and we’ll be happy to make it happen.

We also ship to Canada, Alaska, Hawaii, and all US APO's for an extremely discounted shipping rate.

Need something shipped elsewhere? We can ship anywhere in the world. Call us at (903) 586-1647 today!

We understand that your custom order arriving on time for your event is ESSENTIAL. Rush deliveries have been—and always will be—our specialty. Whether you're ordering with our free standard turnaround time or rushing an overnight delivery, we never take an order unless we are 100% sure that we can guarantee your deadline.

FREE STANDARD DELIVERY

All orders placed with FREE standard delivery (9-10 business days, applicable to the continental US only) are shipped with UPS or FedEx, and every order receives a tracking number before it leaves our facility. From the time it leaves our doors to the time it gets to yours, you’ll always know where your package is! Any questions? Call a project specialist now at (903) 586-1647.

RUSH DELIVERY

Day in and day out, our customers trust us to make the impossible possible. Our number one priority is providing excellent service without skimping on impeccable quality, even under the tightest deadlines. Our production facilities and processes are designed and developed with efficiency, quality, and customer satisfaction in mind, and we pride ourselves on being the best in the custom apparel production business.

WORLDWIDE DELIVERY

We are always expanding our delivery capabilities, and with UPS and FedEx making almost every city on the globe accessible to quick deliveries, the possibilities are truly endless. Just let us know where and when you need your shirts, and we can make it happen.

HOW QUICKLY DOES MY ORDER SHIP?

As a modern print company living in a deadline-driven world, we make it a point to communicate with our customers every step of the way. Simply let us know when you'd like your order delivered, and we'll take care of the rest. When your order is completed, an email confirmation containing your UPS or FedEx tracking information is sent straight to your email.

If you have already placed an order and would like to track your order status, call us at (903) 586-1647—we’ll be happy to give you an update!

NOTICE OF COPYRIGHT

(c)2013, ISIGNSHOP, and its affiliates and assigns and licensors

All rights reserved

 

ISIGNSHOP is a Trademark of 11X17 INC..

Trademarks may be registered in some jurisdictions.

All other trademarks are the property of their respective owners.

 

Portions (c) 11/17/1994, 11X17 INC.

 

No claim to copyright is made for original U.S. Government Works.

GENERAL QUESTIONS

I'm missing a product from my order, what do I do?

We utilize shipping/weight measurements and tracking information to verify missing contents. In rare occasions, you may have received an "open box." Please note with the delivery driver of any discrepancies.

Be sure to check all the boxes, and internal packages before contacting us. If your order is bagged, open each bag and manually count the items. Have a full count of the inventory received and missing, include sizes and color variations so we can expedite your service.

"Bagged items sometimes will cover over other items and generally they are contained within the package."

Regardless if you are missing an item call us within 3 days of receiving your package and we will investigate and if needed reprint/reship your order.

What do I do if I receive a faulty item in my order?

Call us, we will make it right. We will alway reference our quote to review discrepancies. Please have either your order id, or your quote/sales order id for reference.

Will you refund the shipping charges on my parcel?

If it's the result of an error on our part we certainly will.

do i get store credit or a refund?

That's really up to you, we will refund to your credit card or we can arrange a store credit for a future order.

Why is the website product code different to my delivery note?

In some cases were update our site faster than we can keep up with our logistics software. If you have received the incorrect product/sku, check if its the right size/print before calling us.

PRODUCT & STOCK

How can I purchase a gift voucher?

Check out the search option and type"Gift Card".

Why have I received an email saying the item I've ordered is out of stock?

In vary rare cases the substrate distributor(s) may be out of stock of a particular size color combination. Were happy to help find an alternative or we can place your order on backorder if you would like to wait. If you just want to cancel and do something else, that's fine to. Just tell us what you would like.

How can I search to find products on the website?

Use the search page, see the link at the bottom of any webpage.

Can you tell me more about your Price Promise policy?

We promise to have competitive pricing for any project. Please keep in mind that we review all custom quotes and calculate the price on that days discounts provided from the distributor. As seasonal items are in higher demand the price will fluctuate over a period of time.

All quotes are valid for 30 days maximum.

RETURNS AND EXCHANGES

What is your return policy?

Our Quality and Service Promise to You

Since 2014, iSignShop has been an industry leader maintaining a Superior Customer Service and a near-perfect on-time delivery nationwide. We are a passionate team of strong craftspeople with innovative production processes and equipment that allows us to deliver the highest print quality possible.

Nobody’s perfect, though we always strive to be. In the rare case that we make a mistake, we want you to have a worry-free experience. Notify us within 15 days of receiving your order and we’ll take care of you.

Our Print-It-Right Guarantee makes it quick and easy:

If your order contains items that are printed materially different than your final design or on incorrect products, we will reprint those incorrect pieces for you. We will also email you pre-paid shipping labels so that your return doesn’t cost you a dime.

If for any reason we try and are unable to reprint those pieces correctly, we will refund you those pieces. We will email you pre-paid shipping labels and you will be refunded upon receipt of your returned items.

QUESTIONS OR CONCERNS ABOUT YOUR ORDER?

For questions or concerns about your order, contact our customer care team by using the form below or call and ask to speak with them at (903) 586-1647.

How do I make an exchange?

The website does not handle exchanges, you will need to call us to make arrangements.

What do you do with used shirts that are returned?

Unfortunately we do not accept items of apparel that have been used. All item that are returned that cannot be resold is given to a charity of our choice.

When can I expect my refund?

Once we have received your items we typically process and inspect them the following day. Returns will be credited the next business day after inspection.

STILL HAVE ANY QUESTIONS?

+1 (903) 586-1647

main@isignshop.com